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Privacy Policy

Entreprise E.M. Inc. located in Saint-Magloire, has been dedicated for 15 years to forest cutting as well as the transformation of forest product residues into wood chips for biomass heating without danger for humans and animals. Supplier of high quality biomass.

ENTREPRISE EM INC.

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The purpose of this privacy policy is to inform users of our site about the personal data we will collect, as well as the following information, if applicable:

- The personal data we will collect
- How the collected data will be used
- Who has access to the collected data
- The rights of site users

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**Cookie Policy**

This policy is in accordance with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).  
For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of where the site is located. This privacy policy aims to comply with the GDPR. If there are any inconsistencies between this policy and the GDPR, the GDPR will apply.  
If we find any inconsistencies, we will amend our policy to comply with the relevant law.

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**Consent**

By using our site, users agree to:  
a. The terms outlined in this privacy policy, and  
b. The collection, use, and retention of the data listed in this policy.

**Data Collected Automatically**

When you visit and use our site, we may automatically collect and store the following information:  
- Location  
- Links clicked while using the site  
- Content viewed on the site

- Non-Automatically Collected Data

- IP address

We may also collect the following data when you perform certain functions on our site:

- Personal information: first name, last name, email, phone number, address, company name, etc.  
- Marketing preferences: subscription to a newsletter, acceptance of direct marketing.

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These data may be collected through the following methods:

- Submitting a contact form  
- Website management  
- Customer follow up

Please note that we only collect data that helps us achieve the purpose outlined in this privacy policy.  
We will not collect additional data without notifying you in advance.

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How We Use Personal Data

The personal data collected on our site will be used only for the purposes specified in this policy or indicated on the relevant pages of our site. We will not use your data beyond what we disclose.

The data we collect automatically will be used for the following purposes:

- Responding to your inquiries and communicating with you and others in the course of our business  
- Allowing you to access the information we make available to users of our services  
- Interacting with you through our site  
- Providing you with support and assistance in the context of our services  
- Improving the quality of our services  
- Sending you important information regarding changes to our services, terms and conditions, and other administrative, technical, or commercial information  
- Making decisions regarding providing you with services  
- Providing you with information related to our products or other products and services offered by our partners  
- Complying with applicable laws and regulatory obligations  
- Statistics  
- Improving the customer experience  
- Advertisements  
- Website optimization and improvement

The data we collect when users perform certain functions may be used for the following purposes:

- Communications

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Who We Share Personal Data With

- Employees  
- Contractors  
- Distributors

We may disclose to any member of our organization user data that they reasonably need to achieve the purposes outlined in this policy.

 

Third Parties

We may share user data with the following third parties:  
- Accounting and administration

We may share user data with third parties for the following purposes:

- All website data except user payment information

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

 

Other Disclosures

We are committed to not selling or sharing your data with other third parties, except in the following cases:  
- If required by law  
- If it is required for any legal proceedings  
- To prove or protect our legal rights

If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

 

How Long We Store Personal Data

We retain your personal data for as long as is necessary to achieve the purposes for which they were collected, unless otherwise required by law.  
Measures are in place to ensure that your information is processed securely and in accordance with this policy. Once personal data is no longer needed, we ensure its elimination or anonymization. We destroy information securely to maintain its confidentiality.

 

How We Protect Your Personal Data

To ensure the security of your information, we use security protocols to transmit personal data within our system.  
All data stored in our system is securely stored and accessible only to our employees. Our employees are bound by strict confidentiality agreements.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there is always some risk of harm. The internet can be, at times, insecure, and we are unable to guarantee the security of user data beyond what is reasonably practical.

 

Your Rights as a User

As a user, you have the right to access all your personal data that we have collected. In addition, you have the right to update or correct any personal data in our possession, provided it is acceptable under the law.

You can choose to withdraw or modify your consent to the collection and use of data at any time, provided it is legally acceptable to do so and that you inform us within a reasonable timeframe.

 

Cookie Policy

A cookie is a small file stored on a user's hard drive by the website. Its purpose is to collect data related to the user's browsing habits.

We use the following types of cookies on our site:

 

Functional Cookies
We use these to remember any selections you make on our site so that they are saved for future visits.

 

Analytical Cookies
This allows us to improve the design and functionality of our site by collecting data on the content you access and engage with while using our site.

 

Targeting Cookies
These cookies collect data about how you use the site and your preferences. This allows us to make the information you see on our site more promotional and targeted to you.

You can also choose to disable cookies entirely in your internet browser, but this may reduce the quality of your user experience.

 

Third-Party Cookies 
We may use third-party cookies on our site to achieve the following purposes:  
- Monitor user preferences to tailor advertisements to their interests  
- Monitor user preferences to tailor the user experience on the website

 

Modifications

ENTREPRISE EM INC. reserves the right to amend this policy at any time.  
You have the right to access your data, rectify it if necessary, object to its use, request its deletion, limitation, or portability. If you wish to exercise any of these rights, please contact us at our contact address by providing proof of your identity via a copy of your ID card.

 

How to Modify, Delete, or Contest the Data Collected

If you would like your information to be deleted or modified in any way, please contact our Privacy Officer here:

Étienne Ménard  
entrepriseem@outlook.com  
418-225-3686  
86, rue Principale, Saint-Magloire, Qc, G0R 3M0

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